Privacy Policy
Effective Date: 19/11/2024
We value your privacy.
Your privacy is our priority. This Privacy Policy details how we use, collect, and safeguard your personal data when you engage with our website.
1. Data we collect
We gather some information to provide you with the best possible user experience when engaging with our website. This may include your contact information (name, email address, phone number), payment details, and dates of your venue visit. Also, we may collect data about your interactions with our Website, such as sites you have explored or services of your interest.
2. How We Use Your Information
Information we collect is mainly used to provide you with an uninterrupted user experience on our site and to ease the selection for your casino visit. This includes confirming bookings, contacting you about your package selection, and processing your payments.
We may also use your information to enhance our services, personalize your experience, and provide exclusive offers that may deem to your interest.
3. Security and Data Sharing
We are committed to keep your information secured and protected with the latest encryption methods, and that is shared only with the venue of your choice. Rest assured that we do not share or sell your data with third parties or for marketing purposes. Please note that your personal information is handled safely to prevent any unauthorized access.
4. Your Rights
You are entitled to erase, access or correct, your personal data whenever you request so. In order to request the removal of your information or to modify your details, contact our 24/7 online support team. We take your privacy seriously and comply with every applicable data protection law.
5. Tracking Technologies and Cookies
We use cookies and tracking technologies to maintain your user experience on our website to the highest possible performance level. These enable us to track your activity on our platform, recall your preferences, and provide personalized options and suggestions. Please note that you are able to manage your cookie preferences at your browser settings.
6. Third-Party Service Providers
We may use reputable third-party service providers to handle tasks on our behalf, such as website hosting, payment processing, and data analysis. These providers are contractually obliged to protect your personal data and use it only for the purposes we specify, even if they may require access to carry out their operations.
7. International Data Transference
It is important to know that your personal information could be transferred to and handled internationally, where data protection laws may apply differently. Whenever that is the case, we make sure that appropriate safeguards are set up properly to safeguard your data in compliance with applicable laws.
8. Data Retention
Rest assured that your personal information is kept only as long as necessary to comply with the purposes detailed in this policy or as required by law. Once your information is no longer needed, we will make sure to delete or anonymize it.
9. Contact
Feel free to contact our online support team for any questions or concerns regarding this Privacy Policy, or how your data is managed at:
- Email: [change_EMAIL]
- Support Email: [email protected]
- Phone: [change_PHONE]
- Address: York Court, 6, Wilder St, Bristol BS2 8QH, United Kingdom
10. Policy Amendments
In order to take into account modifications in our practices or legal requirements we may update our Privacy Policy periodically. We do recommend you to revisit this site from time to time to keep up with any changes. Any updates to this policy will be effective instantly upon posting on the website.